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Big Jims Bow Co. Talk about customer service

Started by magnus, January 18, 2011, 03:54:00 PM

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magnus

I just wanted to say thank you to Big Jim and company for their customer service! I had placed an order with them for some heads the other day and when they got here there was a little problem so I called the company and it was handled quickly and professionally. Today I got box in the mail, inside were my heads. A hand written apology and one of Big Jims short brimmed hats. Needless to say the note and hat were unnecessary but greatly appreciated! If anyone ever needs to do business with Big Jim then you are going to be dealing with a stand up guy! I will definitely do business with them again! Thank you Big Jim and Debbie!

Keeping the Faith
Magnus
Keeping the Faith!
Matt
TGMM Family of the bow
Turkey Flite Traditional  
mwg.trad@yahoo.com

wv lungbuster

:thumbsup:  Glad to hear that, I was going to place a order in a couple days.
>>>>PICK-N-STICK--->

Kenneth

Big Jim's service is second to none!  I've ordered quite a bit from him and will continue to do so for 95% of my archery gear.  If he ever get's that other 5% of the stuff I need then I'll get it from him too.   ;)    :thumbsup:    :thumbsup:
Chasing my kids and my degree for now but come next fall the critters better look out.  ;)

seabass

good to hear buddy,i just got on the long list for a bow.i ordered some shafts from him.i got them in no time.they are a pleasure to deal with,steve

Southern Sam

I'll second that!! I spoke with Big Jim yesterday when I ordered my quiver and he was very helpful answering my questions. Would do business with him anyday! Now the wait for the goods!!lol
Black Widow PMA X 46#@30"

sawtoothscream

i plan to buy as much stuff as i can from him. if he caried the rest of the stuff i needed i would buy all. great guy to deal with
- Hunterbow 58"  47# @26"
-bear kodiak 60"  45# at 28"

americanhunter7

I can send out a similar story in that I had an order that didn't ship as ordered and got the same OUTSTANDING treatment. Big Jim is TOPS   :thumbsup:  when it comes to his prices, equipment, and customer service. It's really great to know that he, along with several other Sponsors and vendors here at TG are so great to deal with. Thank you Magnus for bringing this up again   :clapper:  .
John
John         :campfire:        

TGMM Family of the Bow

saumensch

I am also very pleased with his service on my Thunderchild order and all the changes and advice i need for it.
But that said, i never had any problems with any Tradgang members ive dealt with.
And sometimes our dreams they float like anchors in hopeless waters oh way down here
Sometimes it seems that all that matters most are all the things that you can't keep
(William Elliot Whitmore)

Sixby

I am very pleased to hear this kind of report. His attitude sure shows in the caliber of bows he builds. God bless you all and have a great day. Steve

owlbait

BigJim took a call from me while at a big trad event to help me out. He could've said, "Call when I get home", or "Send me an e-mail". Instead, he talked directly with me and helped me solve my problem. He spent some time at Compton's showing me his new broadhead, quiver, and some of his bows when he could've been taking a break like everyone else. Just wish I could shoot enough pounds to use those BigJim broadheads. Great customer service and products.
Advice from The Buck:"Only little girls shoot spikers!"

Steve Clandinin

Yes,They don't come any better than the little Fella,top notch in every aspect,BUT don't be praising him to much or his prices are going to go up!LOL
Quote from Howard Hill.( Whenever he taught someone to shoot) "Son make up your mind right now if you want to target shoot or hunt as theres a world of differance between the two"

billy shipp

Big Jim is one of the best around today.

I wish more bowyers today had the customer service and communication skills Big Jim possesses.

Cyclic-Rivers

Relax,

You'll live longer!

Charlie Janssen

PBS Associate Member
Wisconsin Traditional Archers


>~TGMM~> <~Family~Of~The~Bow~<

FightingCelt

CUDOS!  I just recieved my order today from Big Jim's...the young lady that I spoke to...I apoligize that I can;t remember her name...was very helpful with my order.  It has been several years since I've ordered anything archery related.  The delivery was very fast and the quality of the shafts and hardware are top notch.  I will be ordering additonal supplies shortly...Thanks...Thom
2nd Lt. George Rice: Looks like you guys are going to be surrounded.
Richard Winters: We're paratroopers, Lieutenant. We're
supposed to be surrounded.

1972 Bear Kodiak Magnum

Pray, and let God worry.

FightingCelt

P.S.  Would anyone have an opinion regarding Big Jim's quivers...I shoot an Kodiak Magnum #45 and desire to use one of his quivers...Just not sure of what size I would need.  4 arrow quiver= med or large?  Thanks in advance.
2nd Lt. George Rice: Looks like you guys are going to be surrounded.
Richard Winters: We're paratroopers, Lieutenant. We're
supposed to be surrounded.

1972 Bear Kodiak Magnum

Pray, and let God worry.

Ron+dog

QuoteOriginally posted by wv lungbuster:
 :thumbsup:   Glad to hear that, I was going to place a order in a couple days.
me too great minds think alike i guess glad to hear about a sponser taking care of bussiness
 :campfire:
>>>--------> <--------<<<
" the happiness that is found sleeping under tents is unbelievable. one night in tents is worth three in town" -bruce chatwin in far journeys

BigJim

Fighting celt- the size of the quiver is more dependant on the size of the broadhead. If you shoot 1" two blades, you can use the small with plenty of room for four maybe even five. If you use regular size three blades like woodsman, I would suggest a medium and if you use whoppers, I would suggest a large but I have put 4 big jim heads in a med but they were tight as a @ick's hatband.
Bigjim
http://www.bigjimsbowcompany.com/      
I just try to live my life in a way that would have made my father proud.

FightingCelt

Big Jim...I'll be shooting 1"two blades...thanks for your advice and excellant service...Thom
2nd Lt. George Rice: Looks like you guys are going to be surrounded.
Richard Winters: We're paratroopers, Lieutenant. We're
supposed to be surrounded.

1972 Bear Kodiak Magnum

Pray, and let God worry.

Frenchymanny

BigJim is a true asset to the trad community

It is a real pleasure to deal with him
  :campfire:  
F-Manny
Coureur des Bois
Big Jim: Buffalo Bows 62" 60@27 & 65@27 ThunderChilds 56" 62@27 & 62@27 Desert BigHorn 59@27
ML, Shrew &TC Knives
With a sturdy bow, a true shaft, and a stout heart, we journey forth in
search of adventure.

Dr. Saxton Pope

Kenneth

QuoteOriginally posted by BigJim:
I have put 4 big jim heads in a med but they were tight as a @ick's hatband.
Bigjim
:biglaugh:
Chasing my kids and my degree for now but come next fall the critters better look out.  ;)


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