Im fairly new to the sight and just love all the info thats on here and thought I would share my experianc with BW today.  I orderd a PCH test drive and received it last week and boy it was a looker      It was a 54" 50#@28 Honduras Rosewood with an Asbell grip.  This was my first BW experiance and didnt know what to expect ( I actually set my expectations to high)   :(    Nothing bad about the bow it jst didnt fit me, the grip, the weight, I was very inconsistant.  I tried to stay positive through the week and realy give it a good shot at winning me over but I sent it back today without knowing what my next step was going to be  :(    I gave BW a call because I had some Qs about the return lable and got John on the phone. He answered my Q and asked if there was anything else he could help me with and so I told him my dalema, and he said this is what I would like to do for you if youll let me.......I was all ears!    
Iv heard of their Customer Service but now Iv experianced it and boy it feels good      

It shur eases ones mind about spending a grand on a bow, thx BW!

They are the best. They really want you to have a good experience.

I hope you get one that you like.I bought a used one,(1995)And I realy like it.Someday when work gets more secure,I`ll buy a new one.

They have a good teacher, Ken is a heck of a nice guy. And as a business man want the customer satisfied.

Word of mouth is the best sales tool

Black widow really are top company....lots of thought in their bows and excellent customer back-up

Agree 100%. Never puchased a bow from them but they were more than happy to answer questions even when I was looking at used Widows.

I agree 100%.

Black widow is one fine company...
Joe

I'll have to agree, their service is second to none. Awesome bows !

They are topnotch!

I have owned 2 of their recurve and one of their longbow. I was very pleased with all of them.