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Silent but Deadly strings...customer service!

Started by BRONZ, March 27, 2017, 10:42:00 AM

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BRONZ

I've been shooting SBD strings for years and love them, but wanted to take a moment to talk about Pierre's customer service.

A couple years ago I got a string that seemed a touch short compared to the previous string so I sent Pierre a couple photos. Without even asking, a brand new string showed up at my door!

A couple weeks ago I sent him an email and asked about what serving and serving tool they use. I shoot a lot and had worn out a center serving. He responded promptly with the info, and offered to reserve the string for me.
I sent it off and barely a week later I had a package at my door with my string and a note attached that explained how the string was worn out and not worth reserving, so "here's a new string"! I offered to reimburse him and he simply asked that I lift up a prayer for he and his family.

People, this type of customer loyalty is rare to say the least!

Take a look at their strings and show Pierre a little love!

http://www.sbdbowstrings.com/bowstrings.html

God Bless,

Manolito
"He trains my hands for battle; my arms can bend a bow of bronze."
2 Samuel 22:35

Wheatland Christian Bowhunters--Chairman

Pat Ct

Always great to hear about this kind of service! Something similar happened to me a few years ago: I ordered a couple of strings that went missing in the mail, I emailed Pierre to reorder and he sent me two new strings immediately without charge. Great folks!

Prairie Drifter

Maddog Bows (16)
Rocky Mnt Recurves(2)
Sierra Blanca Bows (2)
Mike B.

fnshtr

56" Kempf Kwyk Styk 50@28
54" Java Man Elkheart 50@28
WVBA Member
1 John 3:1

BAK

"May your blood trails be short and your drags all down hill."

Biathlonman


Possum Head

Yep, I've shot my first string he made for me longer than I care to admit and it still will shoot. I just love a tough dependable serving and his is just that. I told myself long ago I want to try all T/G string sponsors once before deciding on a final choice and so far I'm sticking to it. I truly dont expect any to top Pierre's. A Ten Ring should arrive this week and after beating the bush and other methods of my destructive nature I will critique it!

CHENRYIV

I have SBD on all my bows, from Recurves to ASLs.  You can't beat them.
The archer sees the mark upon the path of the infinite, and he bends with his might that his >>--> may go swift and far.

Traditional Bowhunters of Georgia
Compton Traditional Bowhunters
Professional Bowhunters Society

TexasKing

Traditional archery is full of great people, Pierre is one of the best.
His strings are incredible also!

Steve Clandinin

Over the years I think I'm on string No. 60 from Pierre fantastic strings and service.
Quote from Howard Hill.( Whenever he taught someone to shoot) "Son make up your mind right now if you want to target shoot or hunt as theres a world of differance between the two"

Leland

Great strings,and a very nice person to deal with.

Leland

Dave Nash

Dave
Great Plains t/d longbow 64"46@28
A&H acs 64"41@28
Stalker Coyote 64"43@28
Wapiti  Spike 66"47@28

Sirius Black

Yes, SBD is great! They once made me a recurve string, when I had ordered a longbow string. They corrected the situation and in 9 days I had the right string in my mailbox.
Wisconsin Bowhunters Association - Life Member


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