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USPS, okla bearclaw, The Nocking Point, and Customer Service

Started by Bud B., June 23, 2014, 02:38:00 PM

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Bud B.

I ordered some white 1/4" nocks from The Nocking Point in preparation for the St Jude auction. Terry sent me the nocks toot sweet and in about three or four days I got one single nock in an envelope with a note. Terry said he found it on the floor after sending my others and didn't want me to be shorted on my order of 100. The single nock beat the other 99. After a few more days I wrote Terry and he promptly replied. The other 99 never showed up. He did some calling and other things and told me he'd take care of it. He refused any more payment offered. Soon I had another order of 100 nocks at my door. Now Terry had to reach out to another supplier. He reached out to a competitor in the trad archery business world and the other competitor shipped them straight to me. Terry still refused payment.

Fast forward to today. I'm standing at the kitchen counter eating a PB&J and I see the mail carrier rolling down the driveway. My wife was expecting a package delivered so I went out, met the carrier, and brought the package and a small padded envelope in. The envelope was addressed to me. ???? I thought. I see it's from The Nocking Point. I looked more closely at the date it was shipped and there was the answer. The nocks sent by Terry had been eaten by the USPS and must've resurfaced. They arrived safely, albeit two months late. But all 99 made it.


Thanks Terry.

I owe you Sir!

 ;)  

I also owe the USPS    :mad:    :rolleyes:

It's all good though  :)    


 
TGMM Family of the Bow >>>>---------->

"You can learn more about deer hunting with a bow and arrow in a week, than a gun hunter might learn all his life." ----- Fred Bear

Terry Lightle

Compton Traditional Bowhunters Life Member

Bow man

Compton Life Member
PBS QRM

Keith Zimmerman

Terry is A One in my book.  Now lets hope Bow Man brings some pants to Denton Hill:)

JDunlap

Sandy Biles Scorpion TD RC; 54@28
RER XR Static Tip RC; 50@28
JC Optimus riser/Uukha EX1EVO2 52@29.5

Bow man

QuoteOriginally posted by Keith Zimmerman:
Terry is A One in my book.  Now lets hope Bow Man brings some pants to Denton Hill:)
Kieth what pants are you needing ?
Compton Life Member
PBS QRM

Ric O'Shay

Yes sir! The new folks at the Nocking Point are first class!
I tremble for my country when I reflect that God is just.   - Thomas Jefferson

Bill Turner

Exactly why they get my business. In fact I just completed placing an order with Terry's wife, Shiela. Can't beat that kind of service.   :thumbsup:

Fattony77

Good to see that more people are getting to know what great people Terry & Sheila are!

TSHOOTER

Great service,communication and price.   Just ordered some stuff and everything was perfect.  I'll be getting anything I need from Terry in the future   :thumbsup:
He who has the Son has life; he who does not have the Son does not have life.  (1 John 5:12)

PBS
TGMM Family of the Bow
P&Y
Comptons

JoeM

Knocking point has been my go to, glad to see everything is still top notch after the  transition.  Have my order going in soon.   :clapper:
"...there are no words that can tell the hidden spirit of the wilderness, that can reveal its mystery, its melancholy, and its charm."  Teddy Roosevelt

jt85

You will not find better people than Terry and Sheila. They have been very helpful to me not only with the things I need but also lots of advice.
Black Widow PCH 58" 48#@28"
Mohawk Sparrowhawk 62" 49@28
Mohawk Sparrowhawk 62" 52#@28
Wengerd Ibex 58" 50#@28

MAGICMAN

Terry is my only go to guy! He will not let you down! I wish more people did business like terry does!
Judge not less thee be judged yourself.

EWill

Terry and Sheila at The Nocking Point are my first choice for obtaining my supplies. Of course it helps that they are one hour southwest of me.
"It does not, therefore, depend on man's desire or effort, but on God's mercy." Romans 9:16 (NIV)

I don't like to be high, low, left, or right.

EWill

Terry and Sheila at The Nocking Point are my first choice for obtaining my supplies. Of course it helps that they are one hour southwest of me.
"It does not, therefore, depend on man's desire or effort, but on God's mercy." Romans 9:16 (NIV)

I don't like to be high, low, left, or right.


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