Extremely Frustrated With Bear Archery!!! A few weeks ago I purchased my first Bear T/D "A" Riser. It was gorgeous, beautiful black maple, but the lower limb latch was off a bit and needed replacing. Contacted Bear, they told me to mail the riser back and they would replace the riser with a new 2014 two-tone riser. I'm thinking "Sweet"!

Tuesday there is a package at the door. From Gainesville. Oooh, honey/kids look, here's my new two-tone, minty fresh riser!

Nope. What they sent was a pathetic looking maple "A" riser. This thing looks like it's had chemicals or cigarettes on it at some point. A factory second at best. Not minty. Not two-tone. Not gorgeous. Not good.

So now I'm out a gorgeous, beautiful riser that just needed a new latch, and instead have a POS staring back at me. Below are pics of the gorgeous hottie and the abhorrent replacement. See if you can tell which is which. Ugh!!!

 

 

 

     

I'll bet you'll be at there booth tomorrow in kazoo...

Unreal

I think you should contact Bear again and give them a chance to make it right.

I can't believe any one in there right mind would ship that...

     

Are those blemishes in the wood or spots where the stain didnt take?  

I would call them to see if they can switch it.

Bizzare!

Sorry about your situation. "I WAS" in the market for another "BEAR" bow but after seein this I have 2nd thoughts... thanks for sharin.

What was wrong with the latch?

Mitch, I'll be talking to the Bear boys tomorrow at Kzoo, guaranteed.

Charlie, I think a little of both...blemishes in the wood that didn't take the stain.

I still can't figure how they could ship this out and think it approached any level of quality.  And to say we're sending you the new model, then switch to this?  I'd be overjoyed to have my first riser back, it just needed a new latch!!!

QuoteOriginally posted by jeff w:
What was wrong with the latch?

The locator screw was off a bit and wouldn't allow the lower limb to seat.

yeah... that should have never left ANY factory or shop.  Cut stuff like that in 1/2.

That's Pitiful-saw several reasons not to own a Bear product on here in the last few months. Hope you get your satisfaction from them.

I've seen several pictures on different sites this past year showing the same thing on the black maple.
One example had so much of the light areas that it would almost look nice, except it was only on one side of the bow.
I'm surprised that something like that would leave the shop too.

QuoteOriginally posted by Florida lime:
I've seen several pictures on different sites this past year showing the same thing on the black maple.
One example had so much of the light areas that it would almost look nice, except it was only on one side of the bow.
I'm surprised that something like that would leave the shop too.

Exactly what I was going to post, I'll bet we've seen the same photos.  Apparently Bear ships them with the excuse that "some like that look".  Maybe true, but I think it looks like a reject too.

Just a human mistake.  Betting they resolve it.

QuoteOriginally posted by KSdan:
Just a human mistake.  Betting they resolve it.

yea but one that should have never happened, that kind of customer service is unacceptable to me. Tell em to make it right ...

I'd be very unhappy myself.

I bought one with allot of white in it thought it looked cool!

I wish you luck........  

I went thru 3 of them last year from 3 rivers because of the loose latches, had to give up on the bear takedown.