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Simmons Sharks Customer service

Started by Converml, April 22, 2013, 01:51:00 PM

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Converml

April 22, 2013, 01:51:00 PM
I ordered the steel-master-broadhead-and-knife-sharpener with my broadheads. Won't say which shipping Co. ( don't want to cause anyone any angst     :bigsmyl:   ) but anyway as well as they were packed of the 4 ceramic rods that were packed 2 were broke 1 medium and one smooth.  
 
I called Dave to buy 2 sets to replace them that way I figured I would have a backup set anyway.

Well he wouldn't hear of it and insisted on replacing them. In fact he sent the 2 sets hi speed.
 Exceptional service and a sweet product. I just wanted such service to be recognized. Thanks Merle    :clapper:
Howard Hill Cheetah

4dogs

#1
April 22, 2013, 01:54:00 PM
:thumbsup:    :clapper:
>>>---TGMM, Family of the Bow--->

Nathan Killen

#2
April 22, 2013, 03:12:00 PM
Dave is a good one !   :thumbsup:
Genesis 21:20 And God was with the lad; and he grew, and dwelt in the wilderness, and became an archer. ->>>---------------->

Jesus is my lord and savior, Who is he to you ?

60" Little Mountain built by Ethan Rodrigue

JamesKerr

#3
April 22, 2013, 05:12:00 PM
:clapper:    :clapper:    :clapper:
James Kerr

Gen273

#4
April 22, 2013, 06:25:00 PM
:thumbsup:
Jesus Saves (ROM 10:13)

3undr

#5
April 22, 2013, 07:23:00 PM
Thats Dave for sure, i've known Dave for alot of years and you won't find better to deal with

pdk25

#6
April 22, 2013, 07:25:00 PM
Great guy, and great service

steadman

#7
April 22, 2013, 07:40:00 PM
:thumbsup:
" Just concentrate and don't freak out next time" my son Tyler(age 7) giving advise after watching me miss a big mulie.

Mr. fingers

#8
April 22, 2013, 08:47:00 PM
Let me know how well the sharpener works I have been thinking of resurrecting my 165 land sharks. But just can't seem to get them hair poppin sharp with an accusharp.

LCH

#9
April 22, 2013, 09:02:00 PM
You can't beat Dave's service.LCH

Jayrod

#11
April 23, 2013, 06:56:00 AM
Yeah Dave is first class on his products and stands behind them to make sure your happy
NRA Life member

Compton traditional bowhunter member

Cyclic-Rivers

#12
April 23, 2013, 07:12:00 AM
Great to hear when our sponsors provide excellent customer service.  sounds like it is a norm with Dave.   :clapper:
Relax,

You'll live longer!

Charlie Janssen

PBS Associate Member
Wisconsin Traditional Archers


>~TGMM~> <~Family~Of~The~Bow~<

Biggamefish

#13
April 23, 2013, 08:18:00 AM
I have had great experiences with Dave and Simmons.  Great company and great products.
"Respect nature and its ways, for it will teach you more than you know."   M.P.

Spurs

#14
April 23, 2013, 09:10:00 AM
Yep talked to him last week and he is a super guy. Top shelf to say the least. I could tell after two minutes of talking that he was a honest man of his word that has great morals. Makes me very proud to shoot Simmons.
I like Spurs

Morrison Mini ILF copperhead skinned
Morrison Shawnee copperhead skinned

#15
April 23, 2013, 12:12:00 PM
Had precisely the same experience with broken rods, and the same response from Dave. Also, the sharpener does a MEAN job on the Simmons broadheads.

beaunaro

#16
April 24, 2013, 12:36:00 AM
I ordered some when i was at Rick Welch's class.
Now I recommend 2 more guys with great service.
Rick and Dave are both from the same school.
Refreshing nowdays...
IRV eichorst
www.truesouthadventures.com    ;)
Irv Eichorst
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