HH ARCHERY big thanks

58WINTERS · December 13, 2011, 03:48:00 PM

So I send my Wesley Special for a refinish to Craig on 12-2-11. It showed back at my door 12-12-11 with no invoice?? I call Craig, where is the bill? So Craig says, "there were some sanding marks we should have caught so no charge for the refinsh." This bow although not beat up had seen 3 seasons in the woods.
You can't beat that for customer service. FLAWLESS.PERFECT.
Thanks to all @ Howard Hill Archery!

Red Tailed Hawk · December 13, 2011, 04:03:00 PM

Now thats great customer service. Craigs one of the good ones..

Makes me want to buy another bow from him.

Hmmmmm......

tradlongbow · December 13, 2011, 04:10:00 PM

I sent Craig my bow to have the grip made thinner on the sides, he sent it back in 4 days.

Great Service,

Darren

S.C. Hunter · December 13, 2011, 04:40:00 PM

Fantastic! Good on him. I am looking into a Hill myself. It is one of the few I have not owned and my last name is Hill.

Ben Maher · December 13, 2011, 05:22:00 PM

Craig, Jason and Evie have the best customer service I have encountered in archery or elsewhere .

Ground Hunter · December 13, 2011, 05:28:00 PM

Howard Hill Archery

None better!

December 13, 2011, 05:39:00 PM

I have heard all of this before, but the real problem with those Hills is that they never wear out and all it takes is a quick and apparently really cheap refinish job to make them into a new bow and then once again my wife can say "NO WAY, YOU DO NOT NEED ANOTHER BOW".

HARL · December 13, 2011, 09:03:00 PM

You can't go wrong dealing with Craig !!

far rider · December 13, 2011, 10:01:00 PM

Craig and his family are TOP shelf!

Tim

Wesley Special 68" 53@31
Redman 70" 53@28
Half Breed 68" 50@28
Cheetah 70" 50@28

kestimator · December 13, 2011, 10:47:00 PM

Jason and Mr. Ekin are AWESOME!!!! I've not had the pleasure of dealing with Jason's Mom, but I'm sure that she is super too!! Her husband and son reflect the influence of a great woman in their lives. Actually, to hear Jason speak of his own wife and family makes you know that the whole bunch up there is just something special!

Ric O'Shay · December 14, 2011, 10:28:00 AM

HHA and the Ekin family are first rate in my book.

GingivitisKahn · December 14, 2011, 10:29:00 PM

I LOVE dealing with companies like this one.

typical2 · December 14, 2011, 10:46:00 PM

I've asked him a couple of questions via email and Craig has always answered my questions quickly. I'm becoming a big HH supporter for sure.