.... is not in their vocabulary. I recently added my displeasure to a vendor thread on here . I think I need to tell when I receive outstanding service from one also.

I recently ordered a vest from Kuiu. The transaction was perfect, got the vest in a week.One problem, I ordered too small.

One call to their office, they shipped me a new one right away, got it before I leave for my elk hunt(which I requested). Everything when very smooth, credits were received, communications was perfect & timely, all the things that make me buy stuff from vendors. Kudos to KUIU.

Now on to kill an elk!

     

Brian, Glad you had great service.  Good luck on your Elk hunt.

Thanks!

Customer service is what keeps a company in business, it is also the same thing that runs them out.  

Good luck and get some elk blood on that vest.

I had to return some stuff due to sizing issues and received the new sizes and also returned a couple of things. All went perfect including refunds to the card. Top notch gear and service, not to mention the best packaging.

Always good to hear! Good luck with the Wapiti.

Good hunting!  

Good to hear about good service.  Kudos to KUIU!

I have had excellent service from them too.  When ordering I clicked the wrong box and the exchange went smooth.

Jason Hairston and his Kuiu crew are the best out there and produce the best equipment. I have purchased almost all of the Kuiu equipment made, and love it.

Allan

Always good to hear positive comments about the vendors out there...  I've heard nothing but the best from the Kuiu crew and I was taken aback by your title but redeemed by the following...

Thanks from me and I'm sure from the Kuiu crew for taking the time to get the message out!

Always good to hear!