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Black Widow Customer Support... A+

Started by Bowhunter4life, September 20, 2013, 12:39:00 AM

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Bowhunter4life

I bought a used PCH X a while back, it had a couple of blemishes in the finish on either end of the Zircote riser.  I contacted Roger at Black Widow and wondering what the cost would be to repair these blemishes and get side mount quiver inserts installed.  To my surprise, just the cost of shipping!  

I sent it off, and received it back in short order...  And truthfully you wouldn't know this wasn't a brand new riser.  Awesome work, and customer service... well above and beyond in my book.

A sincere thank you again Roger, and the whole Black Widow crew!
"Bowhunting isn't a hobby or a sport... It's a way of life!"

Quote: "Everything you read on the internet is the truth." -Abraham Lincoln

>>>-TGMM Family of the Bow--->

JamesKerr

Roger, John, and Toby are great guys to deal with! When I ordered my longbow from them they were very patient and helpful with my wood choices plus they got my bow done 3 weeks sooner then they originally thought they would! Top Notch Service!
  :thumbsup:    :thumbsup:    :thumbsup:    :thumbsup:    :thumbsup:
James Kerr

Dave Lay

I've never been involved with a company of any sort that could match black widows customer service, I have several similar stories . . These guys make a excellent product and back it up with thier customer service. It makes you feel like part of the black widow family.......
Compton traditional bowhunters
PBS regular
Traditional bowhunters of Arkansas
I live to bowhunt!!!
60" Widow SAV recurve 54@28
60" Widow KBX recurve 53@27
64" DGA longbow 48@27

Tony Z


Sean B

Sean
PBS Regular Member
Comptons
NY Bowhunters Association
BW KB X
BW PCH X
BW PSR X
Robertson Tribal Styk

Rollie

i-am-n

Ark.Buck

I have nothing but good things to say about the service I have received from them over the years.

KAZ

Indeed, top of the line all the way around! Great people, great bows, great service... I'm grateful to call them friends  :thumbsup:  

Well done Black Widow!!!   :clapper:

Will Cocke 2

Great group of guys.  Their bows aren't bad either

Kris

Love these sort of stories...uncommon these days!
What comes around goes around.  Kudos to BW!

Kris

Rick Butler

Their service is top notch.  They've redone a couple of bows for me.   :thumbsup:
"I went to the woods because I wanted to live deliberately. To front only the essential facts of life and see if I could not learn what it had to teach and not, when I came to die, discover that I had not lived"- Thoreau
"TGMM Family of the Bow"

MCNSC

They have went above and beyond what was expected. None better.
"What was big was not the trout, but the chance. What was full was not my creel, but my memory"
Aldo Leopold

"It hasn't worked right since I fixed it" My friend Ken talking about his lawn mower

DennyK

Jeremiah 29:11 For I know the thoughts that I think toward you, saith the LORD, thoughts of peace, and not of evil, to give you a future and a hope.

arrow bender

Was just there a week or so ago.Good Visit. Outstanding bunch!Feels alot like Tadgang.....family.

widow sax

They just don't come any better!!!!!!!!!!!!!!.   Widow

jkm97



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