SBD Customer Service

Hermon · February 03, 2013, 07:59:00 PM

I bought a set of used limbs this fall and the seller threw in a "new" SBD string (still in the package)with them. I had not got around to using that string until last week. When I strung up the bow, there was something that did not look right about the string to me. I called SBD and talked to Pierre about my concerns. He agreed to have me send him the string and let him look at it.

He called me back a few days later to give his feedback. He felt that at some time someone had tried to either change the length or loop size on it. I felt better that he confirmed my thoughts that the string was not "right" and that was all I was asking him to do.

Now mind you I have never ever purchased a string from SBD, including this one. With this fact out on the table, Pierre offered to replace the string for me with a new one. He in no way was obligated to do this since I have never done business with him. That is customer service that is above and beyond. Looking forward to getting the new string and trying it out.

Thank You Pierre!

Steve Clandinin · February 03, 2013, 08:02:00 PM

Yes,thats Pierre !LOL another reason I support our sponsors,none better.

stujay · February 03, 2013, 08:14:00 PM

BDann · February 03, 2013, 08:15:00 PM

I'm loving my SBD string, and my daughter is as well!

lilbobby · February 03, 2013, 08:29:00 PM

Great strings, I got my first one and it silenced my bow.

eddings220 · February 03, 2013, 08:45:00 PM

I have bought a couple SBD strings and am very pleased. Fixing to order another one for my son's bow as well. Great Folks.

Froggy · February 03, 2013, 08:53:00 PM

Doe's not surprise me one bit. Pierre is a class act !!

Lanier

Eric Sprick · February 03, 2013, 09:48:00 PM

Mon Valley · February 04, 2013, 01:37:00 PM

Pierre is on his game! The customer service is second to none. Top of the line strings.

Hubi · February 04, 2013, 02:02:00 PM

Great Strings, Great Customer Service, Great Folks

Tyler C. Moore · February 04, 2013, 04:06:00 PM

SBD is the way to go. Just wonderful people offering the highest quality products and service all at great prices.

DannyBows · February 04, 2013, 04:37:00 PM

Pierre is good people for sure!

Al Kidner · February 04, 2013, 05:31:00 PM

I have heard of these strings before but could someone point me in the direction of a web site etc?

ak.

smokin joe · February 04, 2013, 05:59:00 PM

SBD is the best of the best.

Hermon · February 04, 2013, 06:05:00 PM

QuoteOriginally posted by Al Kidner:
I have heard of these strings before but could someone point me in the direction of a web site etc?

ak.

Go to the sponsors list above and click on the drop down menu and you will find them listed. Click on their name and then "click Here"