gold tip nock/arrow failure

[Possum Head]

I've spoke with a Goldtip customer service rep and he openly aknowledged that the nocks are indeed flawed and have been replaced with a new type that started leaving their facility several weeks back.It will take some time to clear all the old type from circulation.Until then perhaps other types should be considered as other Trad-Gang members have already stated.They certainly do not have to be subjected to abuse or struck by another arrow to blow out.I speak from experience.

[riverrat 2]

I have replaced mine with nocks from Easton carbon shafts. Do not know specifics on what kind
they are,but I have piece of mind knowing they
are not GT's.

[Gator1]

I really like the Easton Super Uni Nock, build up the the nock to fit GT's, they are nice fit in CX Heritages...

More rigid.  GT nocks to me get stretched pretty easily, have never really shot them...

[kbaamigo]

I too had a couple of dry fires from GT nocks breaking and was only shooting one arrow at a time. Plus I always checked after each shot. Contacted GT and was told there was an issue with brittle nocks and they replaced mine, no questions asked.

[Paul Mattson]

This is from Gold Tips website.  


September 09, 2011- OREM, Utah: Gold Tip, LLC ("Gold Tip") We at Gold Tip are aware of issues with our nocks. While the overall reported rate of failure is less than one in a thousand, any level of failure is not acceptable to Gold Tip. We have identified the root cause of the failures as a material issue. As a result, we have initiated a change in material specifications with our nock suppliers.

If you have experienced any Gold Tip nock breakage or have any doubts about your existing nocks for any reason please return those nocks for immediate replacement. We will pay for all shipping and replacement of your nocks at no charge. For more information, please contact us by email at customerservice@goldtip.com or by phone at 801-229-1666, or 800-551-0541 between 7:30 am and 4:30 pm MST.

[TNstickn]

Appropriate response.

[Jake Diebolt]

Note that the statement says reported level of failure. There's probably a ton of people who are just replacing the nocks and not reporting it. Perhaps they're underestimating the problem due to the lack of reporting.

If it's really 1 in 1000, it seems highly improbable that any one customer would get more than one arrow with a bad nock in any batch of a dozen.

A good rule of thumb for retail or customer service: for every 1 that complains, there are 10 who didn't bother.

[Javi]

This has been an on going problem for them for years... When I was on their staff it was a problem and they have tried several times to fix it.. first with new molds and new materials and then with new materials again..

Glad to see them stepping up to the plate and offering to replace their product and I wish them the best in thir continued efforts to improve their products..

[JimB]

My guess is the bad nocks were in lots,bought from venders,made from the same material.This would mean that the same batch would end up on the same dozen arrows.I believe this is why I had 4 out of a dozen.Keep in mind,I didn't shoot them long and chucked the other 8.All 12 could have blown up.

I had a couple dozen before that,including the old ones with set screws through the center and no problems with any.Still,it leaves a bad taste.The potential to destroy an expensive custom bow or serious personal injury is very real.

One can't tell by looking at the nocks if they are good or bad.This means you have too shoot till your bow dry fires to know if they are.In any other type of product,there would have been a total recall.Offering to replace a few cheap to produce pieces of plastic to the relatively few customers who will bother,is a cheap out.

It was a very unpleasant experience for me and I just won't be able to trust their nocks again.I never was a big fan of Russian roulette.

I have no doubt they will fix the problem.They have no choice.I still like the shafts.

[The Whittler]

Are they going to replace them with proven nocks that they know won't break, or nocks they hope won't break.