I just called to return my fanny pack to get a new waist strap buckle. After being cranked around a thousand trees it finally gave way. They actually said I did not not need to return it and they would just send me one for free.

But while on hold they have the funniest stuff as hold music. It was something like positive affirmation and it says stuff like you are a great hunter, deer and other animals are drawn to you, you have big biceps. OMG, I was rolling, it was hilarious!

Great job Badlands! Your packs and service are great and your hold music rules! First time I ever wanted to stay on hold.

LOl that's funny! Good to hear that they are a great company! They make some great backpacks!!

love the badlands backpack I have. Widow

Badlands is an excellent company with great products and even better customer service.

Badlands warranty is the best you could ask for. You break it they fix or replace it. No matter how, no matter when.

I got a 2200 from Whip and I like the design and the features,great packs.

I have used my badlands fanny pack for years and I cant say enough good about it.I also purchased a backpack as well.Excellent!  glen

I have a fanny-nano and a Super day pack love both of them , great quaity . Glad to hear about the customer service. I will not accept bad customer service. The reason we get bad customer service at places of business is we allow it.


Jack

Love my Badlands packs!

Any one have suggestions for zipper lube for badlands pack? That is the only thing bad about my pack.

My buddy has a Badlands.  Best pack I've seen.  Can take everything you need to hunt for three days in it, then pack out a quarter of an elk.  I've seen him do it   :D

QuoteOriginally posted by SMA:
Any one have suggestions for zipper lube for badlands pack? That is the only thing bad about my pack.

I don't think I have tried it specifically on a Badlands zipper, but I have used just a plain old bar of hand soap as a zipper lube with good success.

Yes,  I own three of them! 2200, Super Day, HydroPak.    They are the greatest!  

They are great packs I would not give mine up for anything. It has been a lot of places with me.

Love my Badlands packs, and Whips service has been great.