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Main Boards => PowWow => Topic started by: dhaverstick on April 19, 2015, 02:51:00 PM

Title: More praise for Ron at KME Sharpeners
Post by: dhaverstick on April 19, 2015, 02:51:00 PM
This past Sunday I went to use my KME sharpener and noticed that the jaws kept spinning around instead of locking in the horizontal position. I called Ron on Monday and left a message asking what the problem might be. I then left for some Kansas turkey hunting and had spotty cell phone reception. When I did check my phone late Wednesday, I had a call from Ron saying he thought he knew what the problem was and had already sent me a replacement part, free of charge.

I received the part yesterday and that did the trick. Now that is some kind of customer service! Ron is a top notch guy who makes a top notch product.

Darren
Title: Re: More praise for Ron at KME Sharpeners
Post by: on April 19, 2015, 03:37:00 PM
Ron, and the KME knife sharpener, are as good as gold! I had the same kind of experience dealing with him!

Bisch
Title: Re: More praise for Ron at KME Sharpeners
Post by: KSdan on April 19, 2015, 04:55:00 PM
The BEST!
Title: Re: More praise for Ron at KME Sharpeners
Post by: Bowitis on April 19, 2015, 07:35:00 PM
I purchased my KME from Ron with great service. I have never had a problem, but good to know I'm dealing with Ron if I do.
Title: Re: More praise for Ron at KME Sharpeners
Post by: Jwilliam on April 19, 2015, 08:40:00 PM
Great products and an even better guy   :notworthy:    :notworthy:    


Bill
Title: Re: More praise for Ron at KME Sharpeners
Post by: nontypical on April 20, 2015, 11:19:00 AM
Ron is a great guy that makes a great product.
Title: Re: More praise for Ron at KME Sharpeners
Post by: Doc Nock on April 21, 2015, 09:21:00 AM
They broke the mold on that boy... customer service in America or anywhere could do well to take a lesson...

Course, he is one busy boy tutoring, answering questions and building his great sharpeners.

Always searching out better stones and materials, too!

You go, Boy!!!  :)
Title: Re: More praise for Ron at KME Sharpeners
Post by: pdk25 on April 21, 2015, 07:24:00 PM
Agree with Doc Nock
Title: Re: More praise for Ron at KME Sharpeners
Post by: joe skipp on April 22, 2015, 01:13:00 AM
Drove past Ron's last weekend, hoping to find him at the shop but not there. Good Lord willing Ron will spend some time with us bowhunting deer this fall.