I bought a used PCH X a while back, it had a couple of blemishes in the finish on either end of the Zircote riser. I contacted Roger at Black Widow and wondering what the cost would be to repair these blemishes and get side mount quiver inserts installed. To my surprise, just the cost of shipping!
I sent it off, and received it back in short order... And truthfully you wouldn't know this wasn't a brand new riser. Awesome work, and customer service... well above and beyond in my book.
A sincere thank you again Roger, and the whole Black Widow crew!
Roger, John, and Toby are great guys to deal with! When I ordered my longbow from them they were very patient and helpful with my wood choices plus they got my bow done 3 weeks sooner then they originally thought they would! Top Notch Service!
:thumbsup: :thumbsup: :thumbsup: :thumbsup: :thumbsup:
I've never been involved with a company of any sort that could match black widows customer service, I have several similar stories . . These guys make a excellent product and back it up with thier customer service. It makes you feel like part of the black widow family.......
Yep.
Can't beat'em!
Same experience here. Very pleased.
I have nothing but good things to say about the service I have received from them over the years.
Indeed, top of the line all the way around! Great people, great bows, great service... I'm grateful to call them friends :thumbsup:
Well done Black Widow!!! :clapper:
Great group of guys. Their bows aren't bad either
Love these sort of stories...uncommon these days!
What comes around goes around. Kudos to BW!
Kris
Their service is top notch. They've redone a couple of bows for me. :thumbsup:
They have went above and beyond what was expected. None better.
Awsome People and Awsome Bows.
Was just there a week or so ago.Good Visit. Outstanding bunch!Feels alot like Tadgang.....family.
They just don't come any better!!!!!!!!!!!!!!. Widow
They were good to me as well.