They are the best. I have had one of there diamond series bows and it appeared to be cracking. I called the people at 3rivers and they are sending me a brand new bow. What customer service. Thanks 3rivers.
Good on them. I have heard some mixed opinions on them lately but this is great news.
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Good on em'! I've always gotten first-rate service from them. Glad to hear they're making good on your bow. :clapper:
They are one of the best in my book!!!!!
They have always been first class with me!
That's what i call customer service.
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Good deal! :thumbsup: :clapper:
Thats great news alright.Can't beat great customer service.They have always treated me right.
I have had good luck dealing with them.......have for a long time! :thumbsup:
I recently placed an order with them but when I got it I noticed that part of the packing tape on both ends was torn. The hotmelt glue stick that I had ordered was peeking about 1" out. After inspection I was bummed out to notice that the wooden arrow tapering tool that I had ordered wasn't in the box! After contacting them by email they said that they would mail out another that same day. It got here just a few days later. I was pretty stoked and was very happy with their customer service and will definitely shop with them again.
Great service, never had a problem, and shipments are always here super fast!
Selection and speed in which they ship is excellent. I have had good results with them. Only negative was recently I called to inquire about AD hammerhead lights and the person I spoke to didnt really seem to know about them 1st hand but gave a very confident negative opinion of them. After talking to Ted at Raptor I saw the difference of someone who thinks and someone who knows. I understand when companies grow you need to add new people who are sometimes green but, a I dont know let me check and have someone else get back to you is better than BS IMHO! Again 1 negative in many dealings and transactions is great overall though!
1st class all the way IMHO I have even called them from work with no catalog in hand and have had them talk me through an order over the phone. Great people!
Good for me up here too... for quite a few years in fact.
its good news that they stand behind there bows!! heck i dont see how one could crack they are built like tanks!
A stand up company...you dont see that too often anymore. Thats why I order from them :thumbsup:
I think they do an outstanding job of taking care of business.
Always been good all the way to Outback Australia.
I try to spread my joy around as much as possible, but most of the boxes laying around here (with arrow holes in them) are from 3R.
Good folks. Good service. Good prices. Now if they could just be open 24/7...
They've always treated me very well...
Great outfit! I have never had a bad deal with them at all. Top notch! :thumbsup: :thumbsup:
3 rivers is a great company to deal with!
Due to a computer glitch, a 3Rivers order of mine accidentally went to POLAND. Note that I do not live there, nor is it on the way to my house!
3Rivers, upon realizing the problem, immediately sent another order out to me, and waited for the first one to get sent back to them by the postal service. That was excellent customer service! And they are always helpful on the phone, too.
I've been very happy with 3Rivers products and service, too! They process orders very quickly... just last week I ordered a few things on Friday and had them on my desk on Monday (from IN to PA)! :thumbsup:
Glad to here they took care of you.I think you have to do all you can to take care of a customer.
( you reap what you sow)
I have been very pleased with there service's and always willing to help.