KUSTOM KING is Outstanding in their Delivery, Pricing, and Quality!! Besides THAT , I got a Piece of Strawberry "Willie Wonka" Taffy as a Small THANK YOU for My Order!!
The Turnaround was 2 , Count 'em TWO DAYS!! :archer:
I have always recieved excellent service from KK,bought many many times over the years!
Good to hear, I'm making up my first order now. Don't expect 2 days delivery, things seem to take longer here in the land of the ice and snow.
Nothing but good things to say about their service.
I have been real happy with them.
Kustom King is my GO TO archery supply.
I had mostly good dealings with them and they usally send my items in a few days but my last order I had to wait 3 months for my speed glove by bearpaw...They kept telling me it would be another week every time I called...It was always on a container from Germany...Finally got it after 3 months of phone calls...I like their products but some backorders can take a few months to get to your door...
:thumbsup: here too.
'Cept I didn't get any taffy!
Kustom Kong is just about the only place i use anymore, Great folks, always first rate service.
If I order some taffy from them, do you think they'll send me some archery gear? One can only dream...
I just ordered an ams bowfishing reel and an adapter.They told me the adapter was on backorder.I recieved both in a few days.Outstanding in my book. g
Roger Norris said,
QuoteKustom Kong is just about the only place i use anymore, Great folks, always first rate service.
You mean Kustom KING Kong don't you Roger?? :laughing:
When ever I use them, I've always had great service. They do excellent arrows too! :thumbsup:
I use them as well, if there is every a mix up, they take care of it. They even answer the telephone!
I must be the exception. I've made two orders with them and was screwed both times. They never even returned calls or emails. Had to file credit card complaint.
You may be the exception. They have never let me down.
I have always received great service and products from them but their web site was not user friendly.
I prefer to support US made products, so when they went international I found other suppliers.
The folks at Kustom King are good at business and also good Friends. As far as the issue of them going "International" people need to realize that we do not live on an island and there is a World out there we need to trade with. Look around the house at the labels of things you purchase every week, if you have an open mind and really count just how much international trade you do, you will probably come away thinking about putting down the stones and opening up a couple of windows in that "Glasshouse" of yours. Just saying...
3 months on an item from Germany ain't bad thats about the norm from what i've seen in our shipping dept. Kustom King has never let me down and 3 days wait at the most to OK. :thumbsup: :notworthy:
Great people and terrific service.
Knocking Point and G&M Archery for me!!!!!!!!!!
LOST NATION and KUSTOM KING are MY "GO TO SHOPS"!! :thumbsup: :clapper: :clapper: :clapper: :clapper:
John,
I for one think the owners at Kustom King are Super friendly and as pleasent as they come and I have no problem with items from other countrys and agree we trade goods but if an item isn't in stock it will help if they would advertise that it could take several months to backorder and not leave a customer waiting wondering if they forgot about the customer...I like their products and the German made products and when you are needing something soon as possible then a backorder can be frustrating wondering if that item has come in yet...A week or 2 isn't quite a long time to wait on a product but 3 months makes a person become frustrated wondering what is going on especially if the owners don't keep the customer up to date on what's happening with the shipping containers...Again and I repeat I like "Kustom King" and some of their products and can't see a reason not to trade with other countrys other then "The Captains" just need to throttle up the boat and get our stuff here quicker! :D
I was not speaking about your situation Keefer, not at all. I think three months is way too long as well for a product even if its coming from the moon..My comment was only directed in reference to taking ones business elsewhere because of trading internationally..I put those folks who feel that way right in there with PETA folks going out to dinner at a Steak & Shake..Because I know good and well that you can not be totally isolated and most guys Wives live part time at Walmart!
Yea! Just learned today that credit card company found in my favor regarding bogus charges by kustom King. Learned my lesson. No more Kustom King. Hope the rest of you continue having good results with them.
Never had any problems with orders from Kustom King. The piece of candy is neat touch......Randy
John,
I feel the same way as you and I know just about everthing in my house has a different country's name on it.. Heck my two daughters came from a different country and about to adopt a third...I for one think we need more jobs in our own country but also know we trade with many countrys and that is the way it's staying from what I see...Half the pretty woods we get put into our bows come from "Other Countrys" and I am glad we do trades...I Love America but my own ancesters came from Germany and Ireland and I ain't no Native myself...I guess what I meant to say was I like to get my order within a few weeks after I place it verses a few months... I did understand your post John and knew it wasn't directed at me...I was just trying to let everyone know I like the folks at Kustom King and like most the products they sell ...I just don't like waiting very long for my order to come in...Unless it's a custom made bow... :biglaugh: God Bless, Keefer's <><
Well put Keefer! And good luck on your 3rd!!
CEO- I must be another exception. Ordered twice, messed up twice. Treated poorly on the phone.