I just have to give a "excellent customer service" shout out to Angelo.. I ordered and received a haversack from Bison Gear in a very timely manner. The only problem was that good old USPS damaged the box and when I opened it found that one of the clips on the strap was broken. So I figure "no problem, I'll just get me a clip", but upon further inspection discovered that this quality strap was sewed and the clip can't be removed. So I called Angelo and told him of the problem. He said no problem, I'll send you another strap and he did. The package arrived with a nice long sleeve Bison Gear T-shirt but no strap..(the bubble wrap envelope had been opened and re-taped on the end. (oh S@@T) so I called Angelo again, and he sent me out a whole new haversack. (The postage was $14.15 for the first and second haversack and $8 something for the missing strap one.) so I figured that he had almost $40 in shipping and it wasn't his fault, that the USPS had screwed up both previous orders, so I was going to send him a check for half of the postage less the first shipment, and called him to get an address to mail the check to. He told me NO, but I insisted and after a conversation for a while he told me "if I send him a check that he'll mail it back to me".. so I gave up on that. "All I want is happy customers" was his reply. Well let me tell you, I am a happy customer, not only because of the FIRST CLASS QUALITY of this American Made haversack, I love it!!! but the First Class Customer service from Angelo Christano!! I'll definitely do business with him in the future.. (sponsor here too)
Yep...Angelo and Bison Gear are first rate!
:thumbsup: Yep, gotta agree. Angelo was a great help when I ordered a haversack. I didn't have problems getting mine, just questions. Great packs and service!
Good to know guys, thanks for the helpful feedback! I love working with quality people...makes my day!
I am in the market for a quality wool fanny-pack.
Bison Gear is on my radar.
Kris
:thumbsup: :thumbsup: More thumbs up for Angelo at Bison Gear. Love my packs that hunt!
Angelo is first class and Bison Packs are the best.
First class guy and first class pack. They are well worth the money since i really beat on the things i own and mine still looks like new after years of use.
Got a BG haversack for Christmas. Outstanding construction. Angelo is a pleasure to talk to. Well made quality products.