Trad Gang

Main Boards => PowWow => Topic started by: caleb7mm on September 15, 2010, 10:41:00 PM

Title: braveheart archery customer service
Post by: caleb7mm on September 15, 2010, 10:41:00 PM
100% A+ stand up guy!!

I emailed Tim from the braveheart website on sunday afternoon. I needed a few different types of broadheads and some adapters. But I needed them by thursday morning. He replied to my email (on a sunday) and told me no problem. SO I made my order through the site. I had a email from him that night confirming the order (again, on a sunday). I had an email the next morning confirming shipping and a personal note by him. Everything I ordered showed up today!

great service! great communication! I will buy from them again in a heartbeat.

caleb
Title: Re: braveheart archery customer service
Post by: Jason Hansen on September 15, 2010, 10:45:00 PM
I had the same experience a month, or so ago when I ordered some broadheads...a great guy AND great customer service indeed!    :clapper:
Title: Re: braveheart archery customer service
Post by: BWD on September 15, 2010, 10:49:00 PM
Never had anything but excellent service from that guy. A pleasure to do business with.
Title: Re: braveheart archery customer service
Post by: hunterbob on September 15, 2010, 10:52:00 PM
Tim is a super guy he will go above and beyond to get your stuff out fast.A great guy to deal with.I give Tim two thumbs up.
Title: Re: braveheart archery customer service
Post by: Bob B. on September 15, 2010, 10:56:00 PM
Diddo!!  Tim answered all my questions, adn every time I placed an order it arrived real fast.  Great guy, great service.

Bob.
Title: Re: braveheart archery customer service
Post by: Night Wing on September 15, 2010, 11:07:00 PM
Tim's service is top notch. I get my broadheads, adapters and hot glue from Braveheart.
Title: Re: braveheart archery customer service
Post by: Canadabowyer on September 15, 2010, 11:52:00 PM
Living up here in the "Frozen North" it can be very frustrating getting trad supplies. Tim makes it easy and even fun!!  Bob
Title: Re: braveheart archery customer service
Post by: Canyon on September 16, 2010, 12:03:00 AM
Darn I thought I was the only one he treated that way.I really dont think he sleeps and he definitely must have an in at the USPS.
Title: Re: braveheart archery customer service
Post by: Friends call me Pac on September 16, 2010, 12:37:00 AM
Braveheart Archery is the 1st place I look when I need arrow components.  Nothing but good things to say about Tim.
Title: Re: braveheart archery customer service
Post by: Pierre Lucas on September 16, 2010, 08:50:00 AM
Tim is a hand shake guy and good to his word.
      Great to deal with.

God Bless,   Pierre
Title: Re: braveheart archery customer service
Post by: B-DOG on September 16, 2010, 09:09:00 AM
i like ordering stuff from him too. always quick service.
Title: Re: braveheart archery customer service
Post by: JRY309 on September 16, 2010, 03:18:00 PM
Same here,excellent service!
Title: Re: braveheart archery customer service
Post by: jesse cales on September 16, 2010, 04:17:00 PM
tim is great!  :thumbsup:
Title: Re: braveheart archery customer service
Post by: Cannonman on September 16, 2010, 06:47:00 PM
I'm lucky enough to work close to his operation.
He actually set my order outside for me to pick up when I went by his neigborhood. That's pretty good customer service.
Title: Re: braveheart archery customer service
Post by: Buckeye Trad Hunter on September 16, 2010, 07:11:00 PM
I've done business with Tim as well and I have nothing but great things to say.  A+ service.
Title: Re: braveheart archery customer service
Post by: caleb7mm on September 17, 2010, 01:14:00 PM
QuoteOriginally posted by Cannonman:
I'm lucky enough to work close to his operation.
He actually set my order outside for me to pick up when I went by his neigborhood. That's pretty good customer service.
maybe next year when we are moved to KC I can get that treatment!  :)
Title: Re: braveheart archery customer service
Post by: Rank Bull on November 04, 2010, 12:46:00 PM
Just bringing this one back up because I have had nothing but great experiences with Braveheart Archery.

Just got my broadheads and adapters yesterday, 2 days after I ordered them.

I get everything I can from them.   :thumbsup:
Title: Re: braveheart archery customer service
Post by: seabass on November 04, 2010, 05:32:00 PM
they did me good,steve
Title: Re: braveheart archery customer service
Post by: drewsbow on November 04, 2010, 08:12:00 PM
I have had great service from Tim as well  AA++
Title: Re: braveheart archery customer service
Post by: Doug in MN on November 04, 2010, 08:44:00 PM
Always great service from Tim.
Title: Re: braveheart archery customer service
Post by: Cyclic-Rivers on November 04, 2010, 08:48:00 PM
I have had nothing but GREAT experiences from Tim and Braveheart!  :thumbsup:
Title: Re: braveheart archery customer service
Post by: Plumber on November 05, 2010, 05:39:00 AM
2nd to none fast service good pricing
Title: Re: braveheart archery customer service
Post by: snufer on November 05, 2010, 10:16:00 AM
I just bought a stock bow from Tim,great price and service! What more could you ask for?
Title: Re: braveheart archery customer service
Post by: blackwolf on November 05, 2010, 10:27:00 AM
I use to buy from Spain and I have to say Tim is a great person and the customer service excellent, I've never have any problems with my purchases.
Title: Re: braveheart archery customer service
Post by: Breakfast Boy on November 05, 2010, 11:14:00 AM
I found myself in need of some 145 grain Snuffer glue on heads this past summer.  I looked online and found Tim to be one of the cheapest in both the product and shipping.  I ordered and the heads were delivered a couple of days later.  Absolutely great service and I will do business with him again!
Title: Re: braveheart archery customer service
Post by: Rank Bull on November 05, 2010, 02:52:00 PM
The shipping is so reasonable. I think my shipping on this order was like 3 bucks! Too many people kill you with the shipping or base shipping on how much you spend, which seems silly.

Not these guys. They are awesome.
Title: Re: braveheart archery customer service
Post by: Lonala on November 07, 2010, 04:57:00 AM
ditto
Great service and products...
Title: Re: braveheart archery customer service
Post by: Benny Nganabbarru on November 07, 2010, 05:48:00 AM
He's good to Oz, too.
Title: Re: braveheart archery customer service
Post by: Clint B. on November 07, 2010, 11:12:00 AM
Great customer service. I recently ordered some 150 grain Stingers online on a Sunday, got email notice they were shipping on Monday and I received them on Tuesday (the one-day delivery was because I'm only about 180 miles away).
Title: Re: braveheart archery customer service
Post by: snufer on November 08, 2010, 08:56:00 AM
Ttt for Tim.
Title: Re: braveheart archery customer service
Post by: highnoonhunter on November 08, 2010, 12:32:00 PM
Another fan of Tim at Braveheart!
Title: Re: braveheart archery customer service
Post by: nevada cody on December 31, 2010, 01:02:00 PM
me to  great prices and fast shipping
Title: Re: braveheart archery customer service
Post by: buckster on December 31, 2010, 01:08:00 PM
Another WOW'd customer of Tim and Braveheart!
Title: Re: braveheart archery customer service
Post by: Lamey on January 06, 2011, 08:31:00 AM
very helpfull with my broadhead questions,  ordered 2 pacs of Tusker Aztecs and some matching weight field points.....  arrived at my house 3 days later.
Title: Re: braveheart archery customer service
Post by: snow leopard on January 07, 2011, 12:05:00 PM
thought i'd chime in here, also. placed an order yesterday for a bunch of different items, and got notification this morning that it's already on it's way!! THAT is heads-up service!!