Trad Gang
Main Boards => The Bowyer's Bench => Topic started by: Crooked Stic on September 12, 2022, 06:23:34 PM
-
Prolly done with USPS shipped a bow to Texas and looks like the box was ran over by a truck. cracked the riser. was a Bear TD and looks like the bracket is dislocated.
The PO says I got to file online.Online said can do it at PO. Who has filed a claim here ?
(https://i.imgur.com/idFS7jm.jpg)
(https://i.imgur.com/APRlVTM.jpg)
(https://i.imgur.com/de4mz00.jpg)
-
Sender has to file but you should be getting help from the buyers PO where the damaged items needs to go. Then when filing your PO should help you after receiving the insurance claim from the buyers PO.
The previous times I’ve filed have always been done face to face with a Postmaster or employee in the know, which is very hard to find these days.
-
Bummer
-
hopefully you had it covered for full replacement value. But when USPS does the damage, you really shouldn't have to have insurance at all. THEIR ins company should cover it. Kirk
-
Oh I agree Kirk just another way to get your money..
Shipped one to Ky. About a 3 hour drive even at today's gas prices I could have almost delivered it as cheap.
-
I have done 2 claims, a damage claim online and a missing claim by calling the postmaster at my post office.
You need to register online for a USPS account in order to file a claim.
I sent mad max some bamboo and it took a month for it to arrive, it arrived after the postmaster tracked/found it laying in a building in Pittsburgh.
The only way I'll ship a bow now is in a 3 or 4 inch plastic pipe.
-
You have to prove the Value of the Item :thumbsup:
-
Proof of value is simple, a Bill of Sale!
-
I have done 2 claims, a damage claim online and a missing claim by calling the postmaster at my post office.
You need to register online for a USPS account in order to file a claim.
I sent mad max some bamboo and it took a month for it to arrive, it arrived after the postmaster tracked/found it laying in a building in Pittsburgh.
The only way I'll ship a bow now is in a 3 or 4 inch plastic pipe.
The heavy PVC pipe is incredibly strong, but they really need cardboard corners taped on them so they don’t roll around. I’ve heard of many of these getting folded up on a conveyor belt in the distribution centers because they roll around too much. They also roll around in delivery trucks too.
Do you do this Roy? Kirk
-
Unfortunately "stuff" happens. Start eliminating shippers because they damaged or lost your package, and you are going to run out of options real fast. :tongue:
-
The heavy PVC pipe is incredibly strong, but they really need cardboard corners taped on them so they don’t roll around. I’ve heard of many of these getting folded up on a conveyor belt in the distribution centers because they roll around too much. They also roll around in delivery trucks too.
Do you do this Roy? Kirk
Yes, I get those triangle shipping boxes from the post office and affix them around the pipe.
-
Proof of value is simple, a Bill of Sale!
A bill of sale does not work
If you send a brand new Bear bow back for repair for what ever reason and the shipper lost or broke it you could get full price.
A individual with no website will have trouble getting his money.
-
Bill of sale does work, in fact that is all the proof I've ever needed. The value is the price someone paid for it. Don't let them jam you around.
You paid for insurance, assigned a value for package when you did, and now you have the damaged package and item contained inside. Cut and dried, don't let them make excuses for their failures!
-
Squeaky wheel gets the grease! Start squeaking!! :thumbsup:
-
Oh and don't expect the item back that you are making an insurance claim on. It will become property of USPS.
-
Okay never using USPS again for bows.
Me and the guy that got the bow worked it out.
They behind the counter people here get dumbfounded when you ask them to do anything they don't want to do. Prices too high extra for longer boxes etc. :dunno:
-
That was a takedown, should have needed a box under 30” in length so only $4 surcharge.
-
Okay never using USPS again for bows.
Me and the guy that got the bow worked it out.
They behind the counter people here get dumbfounded when you ask them to do anything they don't want to do. Prices too high extra for longer boxes etc. :dunno:
Good luck trying to get insurance using FedEx or UPS. And get ready to bend over on the shipping rates too.
A TD Bear bow will fit nicely in a Large Flat Rate Priority mail box and you can send it anywhere in US for about 25.00 plus insurance. I just shipped one last week myself. I’ve had great luck with USPS for many years.
Sorry for your hassle and bad luck on this…. Kirk
-
With ins. To Texas from IN. WAS 52.00.
Shipped one about three months ago insured about 200 miles 35 bucks
Two bows went 75 miles 25 bucks. Apiece
I will ship any way people want but they have to pay.
-
You know that box I just referenced that I shipped USPS a couple weeks ago? The customer told me the box was seriously mangled, but the bow was fine.
Go figure….. I haven’t had many issues, but found it ironic that this thread comes up and I get a mangled shipment for the first time in years… We gotta kill this thread before anyone else starts getting bad karma. :biglaugh: Kirk
-
I ordered a sander out of NY a while ago and now the tracking has stalled in Chicago at this facility which is one of the largest package sorting facilities in the world. I unfortunately have experienced this before and dread when I see my packages headed to UPS Chicago. All shippers use the same technology. Humans don't seem to have much opportunity to mangle packages and for the damage described here to happen, it would have to be with malicious intent. Sorting machines and conveyors on the other hand........
From Wiki;
The Chicago Area Consolidation Hub (CACH) is a package sorting facility for United Parcel Service, located in the village of Hodgkins, Illinois.
CACH serves as a sorting facility for packages traveling in the United States and the world. Construction began in October 1991[1] at the site previously occupied by the GM Truck and Bus manufacturing plant, with the CACH facility opening on March 31, 1995.[2][3] The facility has an area of 48.9 acres (198,000 m2), and has a perimeter of 3.1 miles (5.0 km). It employs over 9,000 people available to work one of the four sorts, Sunrise, Day, Twilight, Night. Packages are only handled during loading and unloading; all sorting takes place through a system of conveyor belts and push paddles, utilizing high-speed cameras to read the destination from a smart label to sort a package to its trailer.
I also ordered some parts which shipped out of Connecticut on the same day as the UPS package, but it shipped USPS.
Just got the notice that it was delivered. That was first class (slow) mail.
-
check this out....
https://www.nbcnews.com/news/us-news/u-s-postal-service-consolidate-18-facilities-leading-concerns-over-n1265748
-
They did that consolidation a year ago.
-
Government :banghead:
It really makes a lot of sense :deadhorse:
-
I got news for you guys not new but USPS was fine until the postmaster general got changed before 2020.
-
yep, they raised the shipping rates and dropped the quality of service. I could see paying more if getting the job done better came with it. But that's not the case.