INFO: Trad Archery for Bowhunters



Author Topic: Great customer service  (Read 809 times)

Offline Julian

  • Trad Bowhunter
  • **
  • Posts: 96
Great customer service
« on: June 19, 2017, 01:32:00 PM »
Had a pair of knee high snake and waterproof boots I purchased from Irish setter made by redwing. Had them almost two full hunting seasons when the right boot started leaking. I couldn't see any visible signs of damage so I called customer service. They told me to send them in with a short note explaining the situation. The boots were almost a full year past the manufacturer warranty and to my surprise they sent me a brand new pair of boots within two weeks of me mailing them off. All I paid was the postage to send the boots to them and they took care of it from there. Best customer service I have seen in a long while. A real rarity these days in my experience.
Bear grizzly 50# @28
Browning cobra 45# @28
Eskimo broad heads on both

Online 4dogs

  • Contributing Member
  • Trad Bowhunter
  • ***
  • Posts: 2149
Re: Great customer service
« Reply #1 on: June 19, 2017, 03:09:00 PM »
:thumbsup:
>>>---TGMM, Family of the Bow--->

Online Tony Van Dort

  • Administrator
  • Trad Bowhunter
  • ****
  • Posts: 3581
Re: Great customer service
« Reply #2 on: July 07, 2017, 02:27:00 PM »
Wow, super service!
TradGang Charter Member #136

Offline jbgoodstok

  • Trad Bowhunter
  • **
  • Posts: 2
Re: Great customer service
« Reply #3 on: August 07, 2017, 10:30:00 AM »
Kind of like my old Leupold VX3 that went out of adjustment - the elevation dial wouldn't adj far enough up - had that scope for years - older glossy model - still excellent glass - sent it in for repair - a week later a new in the box matte finish scope arrived with their compliments - again that kind of service is rare these days - fwiw - JB

Users currently browsing this topic:

0 Members and 1 Guest are viewing this topic.
 

Contact Us | Trad Gang.com © | User Agreement

Copyright 2003 thru 2019 ~ Trad Gang.com ©